Did you know?

Most of the dropouts, interference, and noise you're experiencing with your NUX wireless can be fixed by simply re-pairing both the transmitter and receiver.

How to re-pair your B-6

Connectivity Issues

How do I pair or match my NUX transmitter and receiver?

The units come pre-paired at the factory. Turn on both, and they should auto-match.

If needed, you can re-match units manually:

  1. Turn both transmitter and receiver off
  2. Then hold their power buttons together for ~8 seconds until their LEDs go green

Audio Quality

Why am I hearing/getting humming, static, or noise?

Any products that operates in 2.4 GHz, which is a crowded band (Wi-Fi, Bluetooth, etc.), can experience some sort of interference in form of humming, static, or noise due to the dense radio frequency (RF) enviroment.

What you can do:

  • Try re-pairing both transmitter and receiver again as NUX devices have frequency hopping technology that automatically picks the least crowded channel based on your current environment.

Battery Life

Did you know?

We offer a 3-Year Warranty on all of our wireless gear!

Having battery life issues? Feel free to reach out to us!

How long does the battery last?

You can enjoy up to 4-7 hours of battery life DEPENDING on the NUX Wireless product you have.

Battery life also varies depending on usage.

Expected battery life per charge:

B-1 Lite = 5 Hours

B-2 Plus = 7 Hours

B-3RC = 4 Hours

B-5RC = 4 Hours

C-5RC = 4 Hours

B-6 = 4 Hours

B-6 Pro = 7 Hours

B-7 PSM = 4 Hours

B-7 PRO = 7 Hours

C-7, C-7x = 5 Hours

B-8 = 7 Hours

B-10 = 4 Hours

Didn't find what you're looking for?

Best answers can be found on the product page for your item.

NUX Wireless System

Contact Us

Customer Service

Mondays - Fridays
Operating Hours: 9 am - 5:30 pm PST

+1 626-357-1275

Email Us

Typical Response Time:
1 - 2 Business Days

hello@nux.us

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